Booking a charter bus for your next event or trip sounds easy—but not all transportation providers are created equal. Before you commit, make sure you’re asking the right questions to avoid surprises, delays, or safety issues.

Here are the top 10 questions to ask any charter company—and why WE Transport checks every box.

Is Your Company Licensed and Insured?

You should never book with a provider that can’t show proof of valid licensing and insurance. WE Transport is fully licensed and insured across NY and CT.

What Safety Protocols Are in Place?

Ask about driver screening, safety training, and onboard technologies. WE Transport’s safety-first culture includes GPS tracking, driver training, and onboard cameras.

Are Your Drivers Certified and Background-Checked?

At WE Transport, every driver goes through extensive screening, background checks, and ongoing training to ensure your passengers are in safe hands.

What Types of Events Do You Serve?

Whether it’s a school trip, wedding, or corporate event, make sure the provider has relevant experience. WE Transport offers charters for:

• Special events
• Field trips
• Corporate travel
• Sports teams
• Community outings

How Many Passengers Can You Accommodate?

We offer flexible charter bus options that accommodate groups of various sizes—from small teams to large organizations.

What Amenities Are Included?

Modern charter buses should include climate control, comfortable seating, and ADA accessibility. WE Transport’s fleet is well-equipped for convenience and comfort.

How Do You Handle Emergencies or Delays?

Make sure you understand their process. WE Transport has real-time tracking, dispatch communication, and a dedicated customer service team to handle any situation.

Can I Get a Clear, Written Quote?

Transparency matters. Request a quote from WE Transport and get clear pricing with no hidden fees.

What Is Your Cancellation Policy?

Always know the terms upfront. WE Transport offers flexible terms for changes and cancellations—ask for specifics when booking.

How Long Have You Been in Business?

Experience is everything. WE Transport has been serving the New York area since 1959, with decades of reliable, professional service.

Before you book, be informed. These questions will help ensure a safe, smooth, and successful trip for your group.

Want answers from a provider you can trust? Get in touch with WE Transport today to plan your next charter bus experience with confidence.

Why WE Transport?

With 10 regional depots and over 1,700 vehicles, WE Transport is your go-to charter provider across Long Island, NYC, Westchester, and Connecticut. Learn more about our safety standards and values.